Plain guidance for P&C agencies on live auto, home, and renters transfers, lead costs, x-date calling, and paying per transfer instead of per lead or per hour.
Why an unanswered live transfer can be billable, how the 20-second rule works, what you get to call back, and how pauses and limits stop missed calls.
Read the article: When a Live Transfer Hits Voicemail
What a fair live transfer return policy covers, what lead vendors accept and refuse, how InsureScales returns work, and what to ask before you prepay.
Read article: Live Transfer Return Policies: What's Refundable
What live transfer insurance leads cost, what drives the price, how to work out your cost per policy, and how they compare with shared leads and a caller.
Read article: How Much Do Live Transfer Leads Cost?
A checklist for P&C agents: when the clock starts, minimum call length, missed calls, returns, recordings, pauses, and DNC rules before you buy transfers.
Read article: What Counts as a Billable Live Transfer?
Pay per transfer vs pay per call vs pay per lead for P&C agencies: what you pay for, who dials, who shares the prospect, and who carries the risk.
Read article: Pay Per Transfer vs Pay Per Call vs Pay Per Lead
Aged leads vs shared leads vs live transfers for auto, home, and renters agencies, compared by cost per conversation instead of price per lead.
Read article: Aged vs Shared Leads vs Live Transfers for P&C Agents
How P&C agencies can use x-dates and renewal dates to get live auto and home transfers without more producer dialing or paying for dead calls.
Read article: Insurance X-Date Calling for Live Transfers
Hire a telemarketer, outsource a calling team, or pay per live transfer? What insurance telemarketing costs, who carries the risk, and what to ask.
Read article: Insurance Telemarketing Services: What Agencies Should Expect
Buying insurance lead lists vs. hiring your own telemarketer vs. paying per live transfer: what each costs, who does the work, and what you get.
Read article: Hiring a Telemarketer vs. Buying Lead Lists: What Agencies Should Know
How home and auto live transfer calls work, how they differ from shared leads, and what a P&C agency should check in the billing rules before it buys.
Read article: How Home and Auto Live Transfers Work, and What to Check