From your first quote to your first live transfer
You tell us where and when you want calls. Our callers find people who want a quote and transfer them to your producers live. You pay only for transfers that count.
Answered calls count at 75 seconds
Timed from the first ring at your agency. Ringing counts.
Unanswered calls count after a 20-second wait
You get the prospect's details so you can call back.
Calls of 5 minutes or more are billable
No ordinary lead-quality returns after 5 minutes.
Four steps, then the phone rings
Before the first transfer, we lock in your states, hours, daily cap, and how many calls your team can take at once.
Get your price
Tell us the lines you want, your states, your calling hours, and your daily volume. We give you a price per transfer.
Set your rules and prepay
Pick your states, calling hours, daily cap, how many calls you take at once, and any carriers to exclude. Then prepay for transfers.
Take live calls
Our callers find people who want an auto, home, or renters quote and transfer them to your producers while they are still on the line.
Check and send back
Every transfer shows up in your portal with a recording. Send back the ones that do not fit. Billing is settled each week.
What happens on a live transfer
Every transfer is timed the same way, and every charge ties back to a call you can listen to.
Read the full billing rules- 1
Our caller screens the prospect
Screening time before the transfer does not count toward the call timer.
- 2
Your phone rings
The clock starts at the first ring. Ringing counts.
- 3
Your producer answers
Under 75 seconds is not billed. From 75 seconds to under 5 minutes it is billed, unless our quality team approves a valid return. At 5 minutes or more it is billed.
- 4
Or nobody answers
If the prospect waits 20 seconds or more and then hangs up, it is billed and you get their details to call back. Under 20 seconds is not billed. This includes calls that go to your voicemail.
What your agency needs
We find the prospects and make the transfers. These are the things that help you turn them into policies.
Someone to answer
Transfers come in during the calling hours you set. If nobody answers and the prospect waits 20 seconds, the transfer still counts, so keep someone on the phones.
Licenses in your states
You only get prospects from the states you pick. Pick the ones you are licensed in.
Producers who quote
Our callers hand off the prospect. Your producers quote, advise, and bind auto, home, and renters policies.
Fast callbacks
When you miss a transfer, you get the prospect's details. Call back quickly while they still want a quote.
Returns and billing, settled weekly
Listen to your transfers, send back the ones that do not fit, and see the week settled.
How returns work
- 1Send returns the same day when you can.
- 2Returns are accepted through the end of that billing week.
- 3Our quality team reviews every return. Only approved returns come off your bill.
- 4Billing and approved returns are settled by the end of each week.
- Not quoting the prospect is not, by itself, a reason to return a call.
- We deliver interested, qualified prospects. Quotes and sales are not guaranteed.
Our callers find the interest. Your licensed team handles the insurance.
Our callers never quote, bind, or give advice. They find out whether someone wants a quote and transfer that person to your agency. Everything after that is yours.
Compliance is part of setup
- DNC scrubbing. Calling data is scrubbed against do-not-call lists before we dial.
- Calling-window rules. We only call during allowed hours for the prospect.
- Approved scripts. Every call follows an approved script with the required disclosures.
- No quoting, binding, or advice. Our callers never quote, bind, or give advice. Your licensed producers handle the insurance conversation.
Rules can vary by state and campaign, so campaign-specific legal guidance may still be needed.
Get your price per transfer
Tell us your states, calling hours, and how many transfers you want a day. We give you your price per transfer before you prepay anything.
Get a quote