Team collaboration
About InsureScales

Built by Insurance People, for Insurance People

We started InsureScales because we lived the frustration ourselves -- great agents spending half their day cold-calling instead of closing. There had to be a better way.

Our Mission

Let Agents Do What They Do Best: Close

The average insurance agent spends 60% of their time prospecting and only 40% actually selling. We flip that ratio. InsureScales handles the top of your funnel so you can focus on consultative selling, needs analysis, and binding policies.

Our founders built and scaled their own agencies before starting InsureScales. We understand what it takes to keep a pipeline full so your licensed producers can focus on quoting, advising, and closing. That distinction drives everything we do.

500+ Agencies Served
250+ Licensed Callers
6 Years in Business
48-State Coverage
Team meeting discussion
Our Values

What We Stand For

Compliance First

Every campaign we run is TCPA, TSR, DNC, and state-level compliant. We maintain an in-house compliance team and audit every call for quality assurance -- keeping your agency protected at every step.

Results-Driven

We measure success the same way you do: appointments set, policies bound, and premium written. Our compensation is tied to your outcomes.

Agent-Centric

We are not a generic call center. We built InsureScales exclusively for insurance professionals. We speak your language -- from AMS integrations to carrier appointments.

Continuous Training

Our callers undergo 80+ hours of insurance-specific training covering industry terminology, compliance requirements, and objection handling so they represent your agency with credibility.

Our Journey

From Startup to Industry Leader

2018

Founded by former insurance agency owners who understood the prospecting challenge firsthand.

2019

Reached 50 agency partners and launched our proprietary appointment-setting methodology.

2020

Built remote calling infrastructure, scaling to 200+ callers while maintaining quality standards.

2021

Surpassed 1 million outbound calls. Launched Medicare AEP specialization with CMS-compliant processes.

2022

Hit 300 agency partners. Introduced real-time analytics dashboard and CRM integration suite.

2023

Named a top insurance BPO by Insurance Journal. Expanded to commercial lines prospecting.

2024

Surpassed 500 agency partners and 2.4 million annual outbound calls. Launched cross-sell analytics engine.

Compliance & Certifications

Your Reputation is Our Priority

Insurance telemarketing carries significant regulatory risk. A single TCPA violation can cost up to $1,500 per call. Our compliance infrastructure protects your agency at every level.

TCPA & Telemarketing Sales Rule (TSR) compliant operations
Federal and state Do-Not-Call registry scrubbing
CMS-compliant Medicare telemarketing scripts and processes
SOC 2 Type II certified data security
Errors & Omissions (E&O) insurance coverage
Call recording and archival per state requirements
Regular third-party compliance audits
Ongoing caller certification and re-certification
Security and compliance

Ready to Partner With Us?

Schedule a discovery call to learn how InsureScales can help you grow your book of business while staying fully compliant.

Schedule Your Discovery Call